1. Introduction
Welcome to AffaSalt. We respect your privacy and are committed to protecting the personal and commercial data you share with us. This Privacy Policy outlines how AffaSalt (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website, submit inquiries, request product quotes, or engage in B2B transactions for our salt products (including Himalayan Pink Salt, Edible Salt, Industrial Salt, Sea Salt, Lake Salt, De-icing Salt, and related products)[cite: 8, 9, 10, 11, 12].
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site.
2. Information We Collect
We collect information to facilitate B2B trade, process quote inquiries, fulfill orders, and improve user experience across our platform.
A. Personal & Business Information You Provide Voluntarily
When you fill out a Request Product Quote form[cite: 8, 9, 10, 11, 12], contact us via WhatsApp/email[cite: 8, 9, 10, 11, 12], or negotiate export orders, we may collect:
- Contact Details: Full Name, Email Address, Phone/WhatsApp Number[cite: 8, 9, 10, 11, 12].
- Business Information: Company Name, Country, Port of Destination, Shipping Address, and Commercial Subject/Message details[cite: 8, 9, 10, 11, 12].
- Order & Inquiry Details: Product interest (e.g., grain sizes, packaging preferences like 25 kg bags or 1000 kg FIBC totes, MOQ requirements)[cite: 8, 9, 10, 11, 12].
B. Automated Technical & Analytics Data
When you navigate our website, our servers may automatically collect standard log data, including:
- Your IP address, browser type, operating system, and device information.
- Referring URLs, pages viewed, time spent on pages, and site navigation paths.
- Cookies and tracking technologies to optimize web performance and analytical metrics.
3. How We Use Your Information
AffaSalt uses the collected information strictly for legitimate commercial and business purposes, including:
- Fulfilling Quotes & Inquiries: Responding to your product price requests, chemical technical sheets, and bulk shipment inquiries[cite: 8, 9, 10, 11, 12].
- Order Processing & Logistics: Managing sales contracts, export documentation, customs clearing, and international container freight logistics[cite: 8, 9, 10, 11, 12].
- Business Communication: Updating you regarding order statuses, supply availability, seasonal production schedules, or new product offerings.
- Website Optimization: Enhancing website speed, layout functionality, user navigation, and online security.
- Legal & Regulatory Compliance: Adhering to international trade regulations, tax laws, export protocols, and anti-fraud safeguards.
4. Third-Party Sharing & Disclosure
We do not sell, trade, rent, or lease your personal or business information to third-party marketing companies. We only share information with trusted third parties under the following circumstances:
- Logistics & Freight Partners: Shipping lines, freight forwarders, transport agencies, and port authorities necessary to coordinate container loading and customs clearances[cite: 8, 9, 10, 11, 12].
- Service Providers: Web hosting, CRM databases, email communication platforms, and IT security partners operating under confidentiality agreements.
- Legal Requirements: When required by law, subpoena, or government authority to comply with legal processes or protect the rights, property, and safety of AffaSalt, our customers, or others.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user navigation and gather statistical traffic data. You can choose to disable or block cookies through your individual browser settings; however, doing so may impact certain functionalities of our website.
6. Data Security
We implement appropriate technical, administrative, and physical security measures to safeguard your personal and commercial data against unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain personal and commercial inquiry data only for as long as necessary to fulfill the purposes outlined in this policy, complete commercial sales agreements, resolve disputes, or comply with statutory accounting and tax regulations.
8. Your Rights
Depending on your geographical location, you may have the following rights regarding your personal data:
- Access & Rectification: The right to request access to or correction of your personal data held by us.
- Deletion: The right to request the deletion of your personal contact records, subject to legal and contract obligations.
- Opt-Out: The right to opt out of receiving promotional communications from us at any time by following the unsubscribe instructions or contacting us directly.
9. Third-Party Links
Our website may contain links to external sites (such as social media channels or industry partners)[cite: 8, 9, 10, 11, 12]. AffaSalt is not responsible for the privacy practices, content, or policies of third-party platforms. We encourage you to review the privacy policies of any third-party websites you visit.
10. Updates to This Privacy Policy
AffaSalt reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to remain informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our privacy compliance team:
- Company Name: AffaSalt
- Email: info@affasalt.com
- Phone / WhatsApp: +92 323 2058051
- Physical Address: C199 Block 14 Gulshan-e-Johar, Karachi, Pakistan